This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service, and tells you about your privacy rights and how the law protects you.
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. MedTracker stores all health-related data — medications, appointments, symptoms, and contacts — exclusively on your device. This data is never transmitted to our servers.
Usage Data is collected automatically when using the Service. This may include information such as your device's Internet Protocol address, browser type and version, the pages of our Service you visit, the time and date of your visit, and other diagnostic data.
When you access the Service through a mobile device, we may collect certain information automatically, including the type of mobile device you use, your mobile device's unique ID, your mobile operating system, and the type of mobile browser you use.
The Company may use Personal Data for the following purposes:
We may share your Personal Data in the following situations:
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our agreements.
Retention periods by category:
We may retain Personal Data beyond the periods above where required by legal obligation, to establish or defend legal claims, at your explicit request, or due to technical backup limitations.
When retention periods expire, Personal Data is securely deleted or anonymised. Residual copies in encrypted backups are not restored except where required for security, disaster recovery, or legal compliance.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Where required by applicable law, we ensure that international transfers are subject to appropriate safeguards.
You have the right to delete or request that we assist in deleting the Personal Data we have collected about you. For health data stored within the MedTracker app, this can be done at any time from within the application. You may also contact us to request deletion of any other Personal Data you have provided.
Please note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities such as a court or government agency.
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your Personal Data is important to us. All health data stored within MedTracker is encrypted at rest using AES-256-CBC. While we strive to use commercially reasonable means to protect your Personal Data, no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee its absolute security.
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. If we become aware we have collected such data without parental consent, we will take steps to remove that information from our systems.
Our Service may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically. Changes are effective when posted.
If you have any questions about this Privacy Policy, you can contact us by email: privacy@medtracker.app